We are committed to protecting the privacy and security of the personal information we receive or collect from you. We also believe in transparency and are committed to informing you about how we treat your personal information. GramX LLC, on behalf of itself and its subsidiaries (also referred to collectively as “GramX”, “we,” “us,” and “our”), has established this Privacy Policy, together with our Terms of Use and any documents referenced therein, to provide you with clear and concise information regarding (a) the nature of information collected on the GramX Website/Services and (b) the ways in which GramX uses and shares this information. This Policy also describes certain rights and options that you have regarding your personal information. We use the terms “you,” “your” and “yours” to denote you as a user of the GramX Website/Services, either on your own behalf or on behalf of an organization you represent or for which you work (in which case, these signifiers include the organization) or on behalf of those of your clients, customers or users whose data you process in the course of using the GramX Website/Services. This Policy does not apply to information you may provide to GramX offline or through means other than through the GramX Website/Services.

GramX LLC is responsible for implementing the applicable data protection principles and for safeguarding the personal information you provide to us through the GramX Website/Services. If you are a user in the European Union (“EU”) or European Economic Area (“EEA”), for purposes of the EU General Data Protection Regulation, 2016/679 (the “GDPR”), GramX LLC acts as data controller for the personal information we collect from you via the GramX Website/Services.

GramX collects and uses the types of personal information listed above to improve your experience on the GramX Website/Services and to serve you better. We may also use personal information to help target specific offers to you. Additionally, we may use your personal information in the following ways:

We may share your personal information in the following contexts:

GramX will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as long as necessary to comply with our business requirements and legal obligations, or to resolve disputes, protect our assets, provide our services or enforce our agreements. When we no longer have a purpose to retain your personal information, we will securely destroy your personal information in accordance with applicable law and our policies. We take reasonable steps to delete the personal information we collect if you opt out of receiving further communications from us or if you ask us to delete your information, unless we determine that doing so would violate our existing legitimate, legal, regulatory, contractual or similar obligations, or for the purpose of dispute resolution. We may retain and use anonymous and aggregated information for performance reporting, benchmarking, analysis, and for product and service improvement.

If any of the personal information you have provided to us changes, please let us know. For instance, please update us if your email changes, or should you wish to cancel any request you have made of us, or if you become aware of inaccurate personal information about you. Use our “Contact Us” details provided at the end of this Policy to update your information. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient, or incomplete personal data that you provide to us.

GramX has offices throughout the world with infrastructure located in USA; therefore, your personal information may be transferred to, stored, or processed in USA. While the data protection, privacy, and other laws of USA might not be as comprehensive as those in your country, we take necessary and appropriate steps to protect the privacy and security of your personal information. By using our GramX Website/Services or requesting our services, you understand and consent to the collection, storage, processing, and transfer of your information to our facilities in USA and those third parties with whom we share it as described in this Policy.

Please use the “Contact Us” details at the end of this Policy to exercise your rights and choices under this Policy. If you would like to manage, change, limit, or delete your personal information or should you no longer wish to receive any email, postal mail, or telephone contact from us or our affiliates, such requests may be submitted via the “Contact Us” details at the end of this Policy.

If you no longer wish to receive communications from us via email, you may opt-out by contacting us at support@gramx.ai. Please give the name of the service for which your information was provided, along with your full name, mailing address, phone number, and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action.

GramX has implemented reasonable and appropriate technical and organizational security measures to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the ongoing integrity and confidentiality of personal information. We evaluate these measures on a regular basis to ensure the security of the processing.If a security breach causes an unauthorized intrusion into our Website or systems that compromises your data, we will, if and when required by applicable law, either (a) notify you, (b) notify any applicable regulator or(c) do both.

The US Children's Online Privacy Protection Act (“COPPA”), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal information from and about children on the internet. The GramX Website/Services and services are not directed to children younger than age 18, nor is information knowingly collected from children under the age of 18. No one under the age of 18 may access, browse or use the GramX Website/Services or provide any information to or on the GramX Website/Services. If you are under 18, please do not use or provide any information on the GramX Website/Services unless we choose to accept a written consent provided by your parent or legal guardian. If we learn that we have collected or received personal information from a child under the age of 18 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it.

This GramX Website/Services may contain links to, and media and other content from, third-party websites. These links are to external websites and third parties with which we have no relationship. Because of the dynamic media capabilities of the GramX Website/Services, it may not be clear to you which links are to the GramX Website/Services and which are to external, third-party websites. If you click on an embedded third-party link, you will be redirected away from the GramX Website/Services to the external third-party website. You can check the URL to confirm that you have left this GramX Website/Services. GramX cannot and does not (a) guarantee the adequacy of the privacy and security practices employed by, or the content and media provided by, any third-parties or their websites; (b) control third-parties’ independent collection or use or your personal information; or (c) endorse any third-party information, products, services, or websites that may be reached through embedded links on this GramX Website/Services. Any personal information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use. If you are unsure whether a website is controlled, affiliated, or managed by us, you should review the privacy policy and practices applicable to each linked website.

We reserve the right to update and change this Policy from time to time in order to reflect any changes to the way in which we treat your personal information or in response to changes in law. Should the Privacy Policy change, we will post on this page all changes we make to this Policy. If we make material changes to how we treat your personal information, we will also notify you through a notice posted prominently on the home page of our website for a reasonable period of time. The date this Policy was last revised is identified at the top of this Policy.

For more information, or if you have questions or concerns regarding GramX's Privacy Policy, or should you wish to access the personal information that we hold about you, or if you believe the personal information we have about you is incorrect, or should you wish to lodge a complaint with us about how we have handled your personal information, you may email us a support@gramx.ai, or you can send correspondence to the following address, and we will do our best to assist you.